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How can I improve the intent detection accuracy in Dialogflow?
Asked on Nov 04, 2025
Answer
To improve intent detection accuracy in Dialogflow, focus on refining your training phrases, entities, and context settings. This involves ensuring that your intents are well-defined and cover a wide range of user expressions while avoiding overlap between intents.
- Open your Dialogflow console and select your agent.
- Navigate to the "Intents" section and choose the intent you wish to improve.
- Review and expand the "Training Phrases" to include diverse and realistic user inputs.
- Ensure that entities are correctly defined and used to capture variable data within phrases.
- Use "Context" to manage conversation flow and maintain relevant information across interactions.
- Test the changes using the "Try it now" feature to see how the agent responds to different inputs.
Additional Comment:
- Regularly review conversation logs to identify common misclassifications and update training phrases accordingly.
- Consider using pre-built entities to handle common data types and improve recognition.
- Use context to manage session variables and maintain conversation state, which can help disambiguate intents.
- Periodically retrain your model as you add new intents or modify existing ones to ensure optimal performance.
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