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How do I implement fallback responses in a Dialogflow chatbot?

Asked on Oct 24, 2025

Answer

In Dialogflow, fallback responses are used to handle unrecognized user inputs by providing a default reply. This ensures the conversation continues smoothly even when the chatbot doesn't understand the user's intent.

Open your Dialogflow console and select your agent.
Navigate to the "Intents" section and find the "Default Fallback Intent".
Edit the intent to customize the fallback responses as needed, and save your changes.

Additional Comment:

Fallback intents are automatically created by Dialogflow to handle unmatched queries.
You can add multiple fallback responses to provide variety in replies.
Consider using fallback responses to guide users back to the main conversation flow or offer help.
Regularly review fallback triggers to improve your chatbot's training data and intent recognition.

✅ Answered with Chatbot best practices.

Ask any question about Chatbots here... and get an instant response.

How do I implement fallback responses in a Dialogflow chatbot?

Asked on Oct 24, 2025

Answer

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